Addie, a chiropractor based in New York City, unexpectedly receives a message from someone named “Nana.” This accidental text sparks a warm friendship between Addie and the grandmotherly Nana, leading to regular communication between them. Nana extends an invitation to Addie to join her for the holiday season in Vermont. The setting is as picturesque as Nana had described, but there’s an unexpected twist: Nana’s son, James, a doctor who travels frequently, is also home for the holidays. Over the course of three years, Addie and James find themselves spending the holiday season together. It isn’t until both are unattached that they start to view each other in a new, romantic way.