Following a heated argument with her sick mother, Jennifer, a teenager absorbed in her own world, accidentally finds herself at a nearby homeless shelter one night. Frustrated by his daughter’s self-centered behavior, Jennifer’s father gives her an ultimatum: she must volunteer at the shelter to learn responsibility and empathy. This unexpected journey allows Jennifer to form an unexpected connection with the staff and a particularly remarkable young resident, ultimately guiding her to a profound realization that the essence of Christmas lies in love and family.