Charlotte, an American who moved to Vienna after inheriting her grandparents’ chocolate shop two years ago, has dedicated herself to transforming it into a thriving business. With Christmas being a peak season, she has been named a finalist for Vienna’s Chocolatier of the Year award. Winning this accolade could offer the financial boost needed to prevent a major developer from seizing her grandparents’ beloved shop. Along the way, Charlotte encounters Henry, and they connect over their mutual love for fine chocolate. However, an unexpected turn of events threatens to bring their budding friendship to a bittersweet conclusion.