In Cleveland, Ohio, during the Christmas season, four young women are nearing the end of their obligatory thirty-day community service stint. With just one evening left, they must conduct a series of home visits to assist the elderly and those in need. At their last destination for the night, they meet a charming older woman who warmly invites them into her home. However, as night descends and the chill sets in, they start to uncover that their seemingly benign host harbors unexpected secrets.