When Alice (Lawrence), a cherished supervisor in the neonatal intensive care unit, is unexpectedly pushed into early retirement, her younger coworker Jenny (Ullerup) chooses to transform the forthcoming staff Christmas gathering into a surprise tribute for her. However, the situation becomes tricky with the arrival of Matt (Polaha), the hospital’s newly appointed CFO, who is responsible for reducing expenses. Although they initially clash, Jenny and Matt gradually come to appreciate and understand one another, discovering an unexpected and heartwarming Christmas surprise in their newfound connection.